Why is Klarna not working for me?

Please understand that our customer service has no way of activating a payment option for you if it is not offered to you. Due to data protection, we also cannot see why this is the case. We check with each order which payment method we can offer. So it's possible that your payment method will be available again with your next order. Please check if there are still open orders and settle them. If the entries for your delivery and billing address do not match, you can adjust them before completing the order.